Title:  Lead Field Service Representative
Location: Almena, WI
Reports to: Operations Manager
Employment Type: Full Time
Qualifications: Minimum 5 years’ experience

Please note: The Almena, WI area is the required location for this role. Qualified candidates outside of the listed area will be considered

SEND COVER LETTER AND RESUME TO Hiring@cambrianinnovation.com

Basic Function

The Field Service Representative will be responsible for physically operating and maintaining Cambrian’s Wastewater Treatment Facility. The Field Service Representative will support commissioning and execute operation to maintain compliance for water quality and will support the sales team by assisting with facility tours.  In addition, the ideal candidate will be expected to routinely communicate with customers and the Operations Manager to ensure smooth operations.  The position will proactively track and respond to issues related to system operation and maintenance while working across the company’s departments to ensure the site is operating to design specifications, that the client is responded to promptly and operational issues in the field are addressed in a timely fashion.

The individual should be knowledgeable on wastewater treatment standard practices. The ideal candidate will bring an understanding of OSHA and other EPA and State regulatory compliance, plant operations, controls, and lab sampling standards. Additionally, the candidate must be capable of working with a team of interdisciplinary engineers, vendors, contractors, and subcontractors while maintaining both the best interests of the company and clients who choose to partner with Cambrian for their unique water treatment needs.

This position may require some travel to installations across the United States to support our various sites.

Responsibilities - These are the key items that employees are accountable for. They represent the outcomes and goals that the employee is expected to achieve.

  • Operate, monitor, and optimize equipment and treatment performance
  • Ensure operational contract compliance of volume and quality specifications
  • Maintain inventory of spare parts and adequate supply of chemicals and replacement parts
  • Ensure contract compliance of volume and quality specifications
  • Maintain a high level of cleanliness, organization, and housekeeping practices
  • Work to ensure the full treatment system and all ancillary equipment operates to meet design specifications
  • Maintain and develop understanding, and performance of analytical testing and monitoring of COD, MLSS, sludge age/solids retention time, COD/BOD removal efficiency, flow, dissolved oxygen, temperature, conductivity, turbidity, hardness, chlorine, pH, O2, SDI, TOC, in addition to various other site-specific testing requirements
  • Analyze data for evaluating system performance trends, disruptions, and site compliance  
  • Review and advise on P&IDs, PFDs, Installation Details, O&M Manuals, Design Standards, Engineering Records and Preventative Maintenance Procedures for future Cambrian facilities
  • Work collaboratively with Safety Team to ensure safe operations at all sites, including OSHA compliance

Typical Duties- These are the specific tasks and activities that the employee performs as part of their role.

  • Conduct maintenance and calibration activities
  • Monitor, maintain, and calibrate chemical injection systems, pumps, valves, field equipment and instruments
  • Chemical cleaning of equipment processes
  • Carry out mechanical, electrical and controls troubleshooting on equipment such as valves, air compressors, ejectors, process pumps, blowers, and instrumentation
  • Create and maintain site paperwork, and provide customers with detailed technical summaries of work performed
  • Consult with customer management and operation teams
  • Utilize Ignition and Allen-Bradley controls to run the system, often needing to remote in and respond to alarms outside of regular hours
  • Routinely participate in communication with the client across all sites to ensure the adequate flow of data and information for optimization of site performance and monthly operations
  • Assist in the development, implementation, and revision of Operational protocols for new and existing sites
  • Training and continuing education as developed and agreed to with the Director of Site Operations

Required Qualifications

  • High School Diploma / GED / Home School Certification or international equivalent
  • Ability to work independently in the field as a representative of the company while managing competing priorities
  • Ability to travel occasionally
  • Ability to gain and maintain access to sites as assigned
  • Valid Driver’s License
  • Minimum 5 years of progressive operations experience of industrial or municipal water or wastewater treatment facilities
  • Operation and optimization of WWTPs, preferably in the food and beverage or water and wastewater industry
  • Experience reading P&IDs and PFDs
  • Solid understanding of MBR and RO unit maintenance and operation
  • Prior experience using Ignition, Siemens, Allen-Bradley or similar automation
  • Basic understanding of industrial electrical and instrumentation design
  • Extensive experience with operations of package/skidded equipment, process equipment, process controls and instrumentation, and general best practices in wastewater treatment
  • Extensive experience with laboratory equipment, water quality testing and data collection

Desired Skills/Qualities

  • Knowledge and operations experience of digestor systems, State of WI Class I or II wastewater licensing including subclass P- phosphorus nutrient removal, A1- suspended growth processes, A5- anaerobic treatment, or B- solids separation, C- biological sludge handling
  • External MBR, biomass management, related safety practices, membrane processes and cleaning regimens and methods, control sequences, microbiology, basic operations lab tests, terminology including TSS, conductivity, MLSS, controls, PLC and SCADA systems, maintenance practices, mechanical and electrical basics pertaining to pumps, valves, and piping, dewatering and solids handling equipment, hydraulics, PLC and SCADA operation and programming, neutralization and pH control, Expanded Granular Sludge Bed, RNG, biogas reactor operations, anaerobic and aerobic treatment, MBR, UFMBR, MBBR, RO, filtration, flare, boiler, blowers, centrifugal and positive displacement pumps, UV, chemical dosing systems
  • Degree in Science/Engineering (STEM) or technical certificate
  • Licensed Wastewater Treatment plant Operator or working on a license
  • Self-motivated, decisive, with the ability to adapt to change and competing demands
  • Strong motivational skills in an environment of working alone, and safely, is common
  • Hands-on experience maintaining, and operating Industrial Wastewater Treatment and Reuse Facilities
  • Stellar organizational skills along with the ability to communicate effectively both written and verbally
  • Live within 30 minutes of the desired location